HOTEL SERVICE CHARGE
At MSC Cruises, exceptional guest service is our top priority
During your cruise you will meet staff throughout the ship who provide you with excellent service. They are supported by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment onboard. For your convenience, MSC Cruises will automatically add a daily Hotel Service Charge to your shipboard account, based on your chosen itinerary and the number of days for which the services are actually provided.
The Hotel Service charge serves to ensure we maintain the highest quality standards of service to our guests. The daily amounts below have been calculated with this in mind and cannot be modified. However, should you wish to remove any of the daily Hotel Service Charge in the unlikely event that you do not receive satisfactory service, you may do so by contacting the Guest Relations Manager onboard. If you wish, the daily Hotel Service Charge for your cruise can be added to the price of your cruise at the time of booking, rather than added to your onboard account during the cruise. Please let your booking agent know if you would like to add the Hotel Service Charge to your cruise price.
TIPS: MSC does not recommend tipping individual members of staff.
Please find below the new automatic Hotel Service Charge rates valid:
- From July 2nd, 2024 onwards, for cruises sailing to China, Japan, Republic of Korea, Caribbean and North America and for guests 2 years old above; guests with existing bookings confirmed before July 2nd, 2024, will not be impacted by this change.
- From July 2nd, 2024 onwards, for cruises sailing to South America, South Africa and Grand Voyages ; guests with existing bookings confirmed before July 2nd , 2024, will not be impacted by this change.
- From July 2nd, 2024 onwards, for MSC Yacht Club guests; guests with existing bookings confirmed before July 2nd , 2024, will not be impacted by this change.
Hotel Service Charge valid for all new bookings from July 2nd 2024 onwards
| MEDITERRANEAN, CANARY ISLANDS NORTHERN EUROPE, ANTILLES, DUBAI, ABU DHABI & QATAR, MSC WORLD CRUISE, EGYPT, RED SEA & SAUDI ARABIA CRUISES |
| Mediterranean, Canary Islands, Northern Europe, Antilles,Dubai, Abu Dhabi & Qatar, Egypt, Red Sea & Saudi Arabia, MSC World Cruise |
MSC YACHT CLUB, Mediterranean, Canary Islands, Northern Europe, Antilles,Dubai, Abu Dhabi & Qatar, Egypt, Red Sea & Saudi Arabia |
MSC YACHT CLUB MSC World Cruise |
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| Adults (12 years old and over) |
€12 per night |
Adults (12 years old and over) |
€16 per night |
Adults (12 years old and over) |
€ 16 per night |
| Child (Between 2 and 11 years old) |
€ 6 per night |
Child (Between 2 and 11 years old) |
€8 per night |
Child (Between 2 and 11 years old) |
€ 8 per night |
| Child (Less than 2 years old) |
No Service charge applied |
Child(Less than 2years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
| SOUTH AFRICA CRUISES |
| South Africa Cruises |
MSC YACHT CLUB South Africa Cruises |
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| Adults (12 years old and over) |
US $ 10 per night |
Adults (12 years old and over) |
US $ 14 per night |
| Child (Between 2 and 11 years old) |
US $ 5 per night |
Child (Between 2 and 11 years old) |
US $ 7 per night |
| Child (Less than 2 years old) |
No Service charge applied | Child (Less than 2 years old) |
No Service charge applied |
| SOUTH AMERICA CRUISES |
| South America, |
MSC YACHT CLUB South America |
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| Adults (12 years old and over) |
US $ 16 per night |
Adults (12 years old and over) |
US $ 20 per night |
| Child (Between 2 and 11 years old) |
US $ 8 per night |
Child (Between 2 and 11 years old) |
US $ 10 per night |
| Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
| CARIBBEAN, BERMUDA, CANADA & NEW ENGLAND CRUISES |
| Caribbean, Alaska, Bermuda, Canada & New England | MSC YACHT CLUB Caribbean, Alaska, Bermuda, Canada & New England |
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| Adults (2 years old and over) |
US $ 16 per night |
Adults (2 years old and over) |
US $ 20 per night |
| Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
| ASIA (CHINA, JAPAN AND REPUBLIC OF KOREA) |
| Asia | MSC YACHT CLUB Asia |
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| Adults (2 years old and over) |
US $ 18 per night |
Adults (2 years old and over) |
US $ 21 per night |
| Child (Less than 2 years old) |
No Service charge applied |
Child (Less than 2 years old) |
No Service charge applied |
| MSC Grand Voyages |
| MSC Grand Voyages to/from Dubai, Emirates & Oman, Antilles, Red Sea and Far East and to South Africa, Caribbean and South America | MSC YACHT CLUB MSC Grand Voyages to/from Dubai, Emirates & Oman, Antilles, Red Sea and Far East and to South Africa, Caribbean and South America |
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| Adults (12 years old and over) |
€ 12 per night |
Adults (12 years old and over) |
€ 16 per night |
| Child (Between 2 and 11 years old) |
€ 6 per night |
Child (Between 2 and 11 years old) |
€ 8 per night |
| Child (Less than 2 years old) | No Service charge applied | Child (Less than 2 years old) | No Service charge applied |
| MSC Grand Voyages from South Africa, South America, Caribbean and Alaska (Panama canal included) | MSC YACHT CLUB MSC Grand Voyages from South Africa, South America, Caribbean and Alaska (Panama canal included) |
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| Adults (2 years old and over) |
US $ 16 per night |
Adults (2 years old and over) |
US $ 20 per night |
| Child (Between 2 and 11 years old) | US $ 8 per night |
Child (Between 2 and 11 years old) |
US $ 10 per night |
| Child (Less than 2 years old) | No Service charge applied | Child (Less than 2 years old) | No Service charge applied |
