MSC CruiseS Transfers

Get at your cruise port, feeling refreshed and ready to embark on your adventure, without the hassle of figuring out local transportation options or worrying about potential delays.
With MSC Cruises, it's easy. Our meticulously planned transfers ensure a seamless journey from your home to the ship, allowing you to focus on the excitement of your upcoming adventure.

We understand that unexpected changes can sometimes occur, such as flight delays or itinerary adjustments.
That's why our transfer services are designed to be flexible and adaptable. If your travel plans change, we'll adjust your transfer accordingly, ensuring you always arrive at the port on time.

MSC transfers offer several key benefits:

 

  • Guaranteed arrival before ship departure
  • Seamless integration with your cruise schedule.
  • Prioritized boarding for company-organized transfers
  • Enhanced safety with reputable transport services
  • Cost-effective compared to independent travel
  • Stress-free experience with hassle-free transportation

Transfers from airport to port

Elevate your cruise experience with Fly Cruises by MSC – a unique package that combines flights, transfers, and your cruise into one seamless journey.

We meticulously arrange your flights to align with your cruise itinerary, ensuring a smooth transition from the airport to the ship. Your journey is further simplified with the inclusion of reliable transfers from the airport to the port, and back again at the end of your cruise.
Private transfers can also be arranged to provide a more personalized experience.

Transfers from airport to port

Seamless transfers from town and airport to port with MSC Cruises

Transfers from city to port

Embark on your cruise with ease by taking advantage of MSC Cruises Bus service.
This service offers coach parties to transport you from major cities directly to your port of boarding and deletes the stress of navigating unfamiliar locations or coordinating your own transportation to the port.

Our experienced drivers will ensure you arrive at your destination on time, allowing you to begin your cruise adventure without any logistical worries.

Transfers from city to port

MSC Transfer by bus | MSC Cruises

FAQ

Where are MSC Transfers available?

MSC Transfers are available at all major ports of embarkation for MSC Cruises. You can find more info here above.

Do special booking  conditions apply?

You can book transfers anytime and make changes up to 48 hours before departure. A cancellation fee applies after that. We recommend booking at least 48 hours in advance.

Are transfers included in the cruise fare? And how can I book a transfer or a private transfer with MSC Cruises?

Transfers are included depending on the package you purchase. If you buy an MSC Flight or Train package, the transfer will be included in your cruise fare.

For private transfers, you can book them through the Contact Center or your Travel Agency. The pricing for private transfers can be found here above. If your desired private transfer option is not available, you can request it through the Contact Center or your Travel Agency.
 

You will be able also to purchase the transfer at our meeting point at the airports and will be charged on your on board account (if available).

Are transfer available for guests with disabilities?

Yes, transfers for passengers with disabilities are available upon request.

Where can I find information about my transfer? And who can I contact if there's an issue?

Check the meeting point details on the transfer voucher included in your e-ticket and remember to bring your travel documents, including a valid personal ID and the transfer voucher, with you.  Information about your disembarkation transfer will be provided onboard. In case of any issue, please contact the number on your voucher or the emergency number provided.

What happens if my flight is delayed?

If you booked your flight through MSC, we will be informed of any delays, and your transfer will wait for you. However, if you booked your flight independently, your transfer will only wait for a maximum of 30 minutes before departing.

What is the latest time I can schedule a transfer from the port after/before the cruise?

You should be at the port at the assigned check-in slot indicated on your ticket, and no later than 3 hours before the ship's departure. Check-in and boarding close 2 hours before the ship's departure. For disembarkation, your transfer will be organized upon disembarkation. Note that disembarkation can take up to 3 hours after ship's arrival.

Can I change my disembarkation transfer with an excursion ending at the airport?

Of course, if available and according to your flight departure. 

Additional information

Exclusive Lounge at Genoa Aiport

The exclusive lounge at Genoa Airport is open from 09:00 to 17:00, and you can reach the MSC Lounge at (+39) 010 8607976.

 

Dedicated Helpdesk

A dedicated helpdesk number is available starting three hours before your flight.

 

Luggage Recovery

Luggage recovery services are offered to help trace your baggage in case of handling errors, with delivery directly to your cabin*.

 

* Please note that customs regulations in some countries require the guest to be present when luggage is returned.